At Nolan Make, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

We accept returns only under the following conditions:

  • You received a damaged, defective, or incorrect item.

  • The issue is reported within 48 hours of delivery.

  • The item is unused, in its original packaging, and in resellable condition.

To request a return, please contact our support team with your order details and clear photos showing the issue.

2. Non-Returnable Items

Returns will not be accepted for:

  • Items damaged due to misuse or mishandling.

  • Products returned after use or without original packaging.

  • Requests made after the 48-hour return window.

3. Return Process

Once your return request is approved, we will coordinate the return pickup. Please ensure the product is securely packed. Returned items will be inspected before approval for exchange or refund.

4. Refund Method

As we only offer Cash on Delivery, approved refunds will be issued through bank transfer or UPI, after return verification. Refund processing may take up to 7–10 business days from the date of approval.

5. Exchange Option

Where applicable, you may choose to receive a replacement item instead of a refund, subject to stock availability.

6. Cancellations

Orders can only be canceled before they are shipped. Once dispatched, the order cannot be canceled and must follow the return process if eligible.

7. Contact Us

For any issues related to returns or refunds, please contact us at [email protected].